The software is subscription-based and one subscription secures up to 6 devices. Other notable features of NordVPN include file-sharing support, double VPN, personal IP, and browser add-ons. Just like PIA, it has a strict no-logs policy and unlimited bandwidth. NordVPN has thousands of servers in over 60 countries worldwide. The user experience is also similar, so you won’t need to take a lot of time to adjust to a new service. We suggest NordVPN because it is just as resourceful, with a large set of features. Private Internet Access is a reputable service, but if it does not work well for you, you should consider an alternative. If errors don’t seem to go away, we recommend you switch to a different VPN provider.
In the example above, we used Google Public DNS because it provides free and secure DNS server addresses designed to speed up your connection.īut you can also try other similar public services like Cloudflare ( 1.1.1.1 preferred, 1.0.0.1 alternate) or OpenDNS ( 208.67.222.222 preferred, 208.67.220.220 alternate). Reconnect to a VPN server to apply settings.Set Primary DNS to 8.8.8.8 and Secondary DNS to 8.8.4.4.The solution is to switch to a custom DNS resolver. If you’re trying to unblock a particular website with Private Internet Access but fail, it could be because certain websites block the DNS servers used by popular VPN services. Although it allows you to test cutting-edge technology used by the VPN service provider, it doesn’t guarantee that Private Internet Access works correctly. On the other hand, we don’t recommend joining the beta development stage. The desktop app automatically prompts you for pending updates, so all you have to do is accept them and go through the installation process of the latest PIA version. If you installed Private Internet Access a long time ago and haven’t used it since it could be the reason why it’s not working properly anymore. It’s essential to keep PIA updates to the newest edition, in order to take advantage of new features, improvements, and bug fixes. It means that you should tinker with the app to optimize settings. Thirdly, the default configuration of Private Internet Access might not be ideal for your computer or Internet connection. It means troubleshooting your device and restoring it to factory options. On the other hand, your computer network settings could also be the reason why PIA doesn’t work properly. For example, if your Wi-Fi is too slow, your VPN service might fail to establish a secure tunnel since encryption uses more Internet bandwidth than normal. If you’re having issues with your Internet connection, it will affect any VPN installed on your computer.
Why is my Private Internet Access not connecting on Windows 10/11? Consider your exact situation and pick the best solution for you. If PIA has problems on a certain device or platform but is otherwise working well, check the following specific solutions:Īs you can see, there are multiple ways to fix Private Internet Access not working. Enable port forwarding (for torrenting).Follow our step-by-step instructions to connect back to your VPN in just a few minutes: We found the most straightforward ways you can fix these errors. The most common causes are simple errors and application problems that can get easily fixed. In most cases, when PIA is not working there’s no reason for concern.